Jeff Shore is the co-author of the new book "From Contract to Close" which focuses on how to earn referrals through outstanding customer care. Jeff is a 35-year real estate veteran and the founder of Shore Consulting, offering sales strategy, training and coaching to builders around the world.
If you’re involved with sales or customer service in your business, this is the episode for you. We discuss topics such as understanding how people make decisions, how to deal with couples when selling and how focusing on customer satisfaction will not help your business.
For more from Jeff Shore:
1:48 - Why sales
10:27 Tips strategies for working with Couples
15:30 The Customer satisfaction problem
29:30 Sales are down, how do you grow
33:30 The sales process - When to ask what’s your budget
38:50 Closing Questions
#211 Running a Construction Company - Interview with Manny Neves of "The Construction Life"
Manny Neves studied Film and TV and worked in Commercials and Film before coming back to construction. He jumped back into construction in 09 and started sharing the real side of construction online with "The Construction Life". Manny was approached by several producers to do a show but never agreed with the message portrayed by the usual construction shows you see out there and instead focused on building his own content. He shares a lot in this conversation, but a few things we discuss are:
How to vet clients, the number one thing young trades need to know and the difference between a great client and a difficult client!
For more from Manny:
2:00 Introduction into Construction
8:00 Starting a Podcast
14:30 Work Life Balance
17:40 Running a Construction Company
22:25 Working with Clients
33:00 Advice for getting into the Business
38:00 Where is the industry Going
Maria Khokhlova is the Co-Founder and Chief Product Officer at TraceAir, a site work intelligence software and user-friendly technology that helps construction companies build advanced automation using drone flights, 3D mapping, analytics, and data processing services to accelerate site work and provide transparency to owners. Before devoting her work in TraceAir, Maria did a Ph.D. in laser physics and is now on the mission to empower land developers, homebuilders, and construction executives.
Today’s episode is all about Technology and how drones and camera technology can help us be more efficient and communicate better. It’s also a great reminder of how contractors are playing a big part in how we are shaping this earth.
2:30 Introduction into Construction
8:42 TraceAir Company mission goal
19:15 Closing questions
Andy Pace is a Healthy Home Concierge and Founder of The Green Design Center, a leading resource for homeowners and contractors looking to source products that are healthy and green and receive expert consulting advice on designing and building healthy homes. Andy is also the host of the weekly Non Toxic Environments Podcast. As founder of the oldest healthy building supply company in the United States, Andy has become a helpful, educational expert dealing with the day-to-day concerns of those individuals who suffer from allergies, asthma and chemical sensitivities.
6:00 Eco friendly but not health friendly (toxic)
8:30 Greenwashing in the Industry
22:22 Challenge as a contractor
25:00 HVAC systems
38:00 Chemical sensitivities
45:00 closing questions
For more from Andy:
IG is: @gdc_buildingforhealth
#208 - Net Positivity with Dirk Christoph
Dirk Christoph, Dipl.-Ing. Mechanical Engineer and MBA from Germany, worked for Siemens and BMW; then exited the Corporate World. He co-founded and exited two successful Startups; then exited the conventional Startup World, bought a Sailboat and sailed through the Caribbean as part of his spiritual awakening process. He has since worked out his own masterplan for how to bring humanity on a path towards building his concept of the ideal world, driven by net positive business and the paradigm of net positivity.
9:50 What is net positive?
24:00 Soil Degradation and the climate crisis
44:15 Village Plans
1:11 Refugi - Modular Homes
The Video mentioned from Walter Jehne: https://www.youtube.com/watch?v=123y7jDdbfY&t=3767s
Info on the Picture shared: https://didipershouse.medium.com/why-communities-should-invest-in-regenerative-agriculture-and-the-soil-sponge-431c27c8b34b
Video about Syntropic Agroforestry: https://www.youtube.com/watch?v=gSPNRu4ZPvE
Hugh Seaton is CEO of The Link, a software company that's changing the way specifications are managed and used on site. Hugh spent over two years at the Construction Specifications Institute, and prior to that founded another AI-powered construction tech startup. Hugh spent the first half of his career in technology marketing at places like Sony, AOL, Philips and Google.
In this episode we talk technology that is changing the industry, why robots won't be taking your job even with the technology that is being developed, and two skills you need to learn as the owner of a construction company.
1:37 Intro into Construction
10:00 What is the Link?
14:00 How it Works?
18:40 New Technologies
31:15 Sales & Advertising
For More From Hugh and The Link:
Sheridan Foster spent the first half of her career designing computers before moving into executive management. After experiencing the frustration of trying to build her own green home, Sheridan left corporate America and founded Elemental Green, a digital media company focused on demystifying green home building and design.
In this episode we discuss why addressing poverty may be the best thing for the environment, ways to futureproof your home, and why long term thinking is always better.
2:55 Sheridan’s first Build
7:30 Sheridan's current home
8:00 What is green
14:20 Elemental Green
20:00 Future Proofing
24:30 What can we do
32:00 Zero Energy Project and Element Green Collaboration
For More From Sheridan:
Originating from the DC metropolitan area, Jesse stumbled on a process that was broken and backed up with no solution in sight: Government oversight and construction or permitting.
He started doing the work part-time while working at a local bar and restaurant in the evenings and nights until he became so busy with the permitting work that it became his full-time venture.
There's a massive need for quality expediting services to unclog the pipeline and get these projects into production!
In this episode, we chat about how government involvement drives up costs, how to pull permits more quickly and how properly planned incentives could actually speed up the permitting process while maintaining existing costs or even lowering them.
4:00 Permit process
14:40 How does it work where you are
21:10 where they provide services
23:15 How to speed up the process
head over to: https://www.citypermit.us/contact
to put in your name, phone number, and email for a free estimate.
For more from Jesse:
Paul Grahovac joins Casey to discuss benefits of passive house, how to market passive houses and how both passive house and prefabrication can save you time and money.
Paul holds degrees in Economics and Law from the University of Kansas. He has been active in the construction industry for 30 years -- first as a construction defects trial lawyer and later as corporate counsel and an expert in Passive House prefabricated wall and window assemblies and in air barrier technology. He spent ten years in technology development and licensing at a U.S Department of Energy Research & Development Laboratory. He is active in the Air Barrier Association of America and the Passive House Alliance US.
Paul works for Build SMART, LLC and PROSOCO, Inc. where he holds positions handling legal, marketing, risk management, and codes, standards, testing and field support.
2:00 Intro into Construction
3:39 Law School
5:29 Building Defects
7:20 Build Smart Products
21:50 Marketing Tactics
27:00 Benefits of Passive house
30:50 Financial Case for Passive House
For more from Paul and Build Smart:
MORE FROM THE CONSCIOUS BUILDER:
Virginia Cinquemani is the founder and director of Green Gorilla Consultants Ltd, a unique training and coaching company focusing exclusively on empowering sustainability professionals to become the most confident and assertive version of themselves, and to successfully accomplish their sustainability projects even when their stakeholders think sustainability is a waste of time and money!
Virginia is a qualified architect, project manager, BREEAM AP, ISO14001 Lead Auditor and Practitioner Coach, with a lifelong passion for sustainability. She is the author of SustainABLE: How to Find Success as a Sustainability Professional in a Rapidly Changing World, a practical guide for those that have a passion for sustainability but cannot make an impact.
Virginia is also an Assistant Lecturer in Sustainability and Environmental Management at Coventry University.
During her previous long career at BRE, Virginia was the author of Integrating BREEAM throughout the Design Process (the best-selling publication that for the first time helped assessors tackle BREEAM assessments strategically), and of BREEAM Healthcare (on behalf of the NHS) and BREEAM Higher Education (on behalf of AUDE and HEFCE); additionally, she managed the BRE Innovation Park and the BRE Academy membership scheme.
Some of the topics discussed today are; how to sell sustainability to people who don’t care, why communication is so important and why listening can be one of the most powerful tools in your toolbox. Enjoy this conversation with Virginia Cinquemani.
Virginia's book - https://www.thegreengorilla.co.uk/sustainable-the-book
More from Virginia:https://www.linkedin.com/in/virginiacinquemani/
3:20 How do you define sustainability?
16:38 How do you sell sustainability?
22:37 Effective Communication
25:07 Sustainable - Virginia Cinquemani's latest book